VoIP and Media Technology Planning and Implementation

Vision Plan Services - Executive Level Media Vision Plan

Assessment Services - Media Report Card;

Media Gains/Savings Analysis

Strategic Design Services - Media Blueprint Builder

Implementation/Deployment Services - Vendor Selection – Media Blueprint

Continuous Learning Services - Media Blueprint Measurement and Improvement Plan

Zelpha Value Principle Services

Vision Plan Services - Executive Level Value Builder Vision Plan

Assessment Services - Value Builder Report Card

Strategic Design Services - Value Builder Blueprint

Implementation & Deployment Planning - VEndor Selection - Value Builder Blueprint

Continuous Learning Services - Value Builder Blueprint Quality and Improvement Services

Combined Media and Value Builder Blueprint services for all of the above. Combine media technology planning with a customer value plan.

Services:

Consulting assessment, design, and custom software selection

Philosophy:

Realize significant gains... standardize, consolidate, and simplify

Expertise:

Standards-based solutions for SIP, ACD, IP PBX, Speech IVR, Messaging, Outbound Campaigns, and CRM Integration projects